Let’s be honest — car repairs, tire replacements, or oil changes aren’t exactly exciting. But what if your most recent trip to Firestone Complete Auto Care could reward you with a $500 gift card? Sounds too good to be true? It’s not. Firestone wants to hear about your experience, and in return, they’re offering you a chance to enter their official customer feedback sweepstakes. The process is quick, the questions are simple, and the prize is worth it.
In this article, you’ll find everything you need to know about the Firestone Survey at www.firestonesurvey.com — from who can participate, how to take the survey, what kind of questions to expect, and, most importantly, how to get your shot at that $500 reward.
What Is the Firestonesurvey Program?
www.firestonesurvey.com is the official Firestone customer satisfaction survey portal. After a visit to any participating Firestone Complete Auto Care location, customers receive an invitation to take the survey — usually printed on the receipt.
By completing the survey, you provide feedback about the service you received, and in return, you’re automatically entered into Firestone’s monthly sweepstakes. Each month, one lucky winner is selected to receive a $50 Firestone gift card.
The whole thing is designed to be fast, simple, and helpful — both for you and for Firestone.
What You Can Win
Let’s talk about the prize first.
Each month, Firestone gives away:
- One $500 Gift Card
The gift card can be used at any Firestone Complete Auto Care location across the United States. Whether you want to put it toward new tires, an oil change, brake repairs, or routine maintenance, it acts like store credit — which makes it pretty flexible.
One winner is selected per month, so across a 12-month period, that’s 12 winners, each walking away with $50.
And remember: this is a sweepstakes, not a points program. You don’t have to spend anything extra or collect rewards. Just fill out the survey after a qualifying visit, and you’re in.
How to Participate in the Firestone Survey
Here’s a step-by-step breakdown of how to enter the survey and qualify for the sweepstakes:
Step 1: Visit a Firestone Location
First, you need to be a Firestone customer. Visit any Firestone Complete Auto Care shop for services like tire installation, oil change, alignment, battery testing, or diagnostics. After your visit, keep your receipt.
Step 2: Look for the Survey Code
Your Firestone receipt will have a survey code printed on the bottom right corner. This is your access key to begin the survey.
Step 3: Go to www.firestonesurvey.com
Open your browser and go to the survey site. It’s accessible via desktop, tablet, or mobile — so you can fill it out anytime.
Step 4: Enter the Code and Begin
Type in the survey code from your receipt and click “Begin Survey.” The system will verify your entry and launch the questionnaire.
Step 5: Answer the Survey Questions
Expect to answer a series of multiple-choice and rating-based questions. Topics may include:
- Overall satisfaction with your visit
- Staff professionalism
- Wait times
- Product quality
- Cleanliness of the location
- Whether your expectations were met
It typically takes 5–7 minutes to complete the whole thing.
Step 6: Enter the Sweepstakes
Once you’re finished, you’ll be asked whether you want to enter the sweepstakes. Say yes, and provide your:
- Full name
- Phone number
- Email address
Then hit submit — and you’re in the drawing for that month.
Who’s Eligible to Enter?
You don’t need to be a Firestone loyalty member or sign up for anything complicated, but you do need to meet the basic sweepstakes rules:
- Must be 18 years of age or older
- Must be a legal resident of the United States
- Must complete the survey using a valid survey code (found on a recent receipt)
- Employees, franchisees, and their immediate families are not eligible
So, if you’re a regular Firestone customer (or even a one-time visitor) and meet the criteria above, you’re good to go.
How Often Can You Enter?
You can take the Firestone survey once per visit. That means every time you visit Firestone and receive a receipt with a survey code, you’re eligible to enter again.
However, the sweepstakes limits entries to one per person, per monthly drawing. So if you visit more than once in a month, you’ll still only be entered once for that period.
You can enter each month, though — so 12 chances per year.
How Are Winners Selected?
Each month, Firestone conducts a random drawing from all eligible survey entries submitted during that period. The winner is contacted by phone or email using the information provided in the survey entry.
Once confirmed, the winner will receive a $500 gift card by mail.
Make sure your contact details are accurate, and check your inbox (and spam folder) after submitting your entry — just in case you’re the lucky winner.
Why Firestone Cares About Your Feedback
You might be wondering — why the sweepstakes? Why does Firestone care so much about your experience?
The answer is simple: they want to keep improving.
The automotive service industry is competitive, and Firestone knows that service quality, trust, and customer loyalty matter more than ever. When you fill out the survey, your input:
- Helps them recognize high-performing employees
- Identifies areas where service needs improvement
- Influences future training and support
- Affects how locations are managed and resourced
In short, the FirestoneSurvey.com platform is a tool for growth — and you’re helping drive that.
Need Help or Have Questions?
If you’re having trouble with the survey site or have general questions, Firestone has multiple ways to get in touch:
- Customer Service Line: 1-800-367-3872
- Website: www.firestonecompleteautocare.com
- Live Chat and Contact Form: Available in the “Contact Us” section
You can also use the Store Locator tool on the site to find your nearest Firestone and check if they’re participating in the survey program.
More About Firestone Complete Auto Care
Firestone has been a trusted name in tires and auto care for over a century. Originally founded in 1900 by Harvey Firestone, the company quickly rose to prominence by supplying tires for the first mass-produced automobiles.
Today, Firestone Complete Auto Care is part of the Bridgestone family, and it operates over 1,700 locations nationwide. Whether it’s tire installation, oil changes, wheel alignments, or full system diagnostics — Firestone is known for quality service and consistent customer care.
Their mission is all about keeping your car running better, longer. And through programs like the Firestone Survey, they’re proving that customer feedback isn’t just appreciated — it’s essential.
Tips to Boost Your FirestoneSurvey Experience
- Take the survey soon after your visit — codes may expire if you wait too long.
- Be specific — mention staff names or details if you had an outstanding experience.
- Check your email regularly — especially during the 2–3 weeks after your entry.
- Save your receipt — it’s your entry ticket to the survey and sweepstakes.
- Don’t skip contact info — that’s how they’ll notify you if you win!
Final Thoughts
Taking care of your car is a necessary part of life. And while oil changes and brake checks may not be the most glamorous errands, Firestone wants to make it a little more rewarding.
With just a few minutes at www.firestonesurvey.com, you can share honest feedback, help improve service, and maybe — just maybe — win $500 to put toward your next repair or maintenance.
It’s simple, it’s free, and it’s worth it.
So next time you visit Firestone, hang onto that receipt, take the survey, and put yourself in the running. Your opinion matters — and it might just pay off in a big way.