Slim Chickens, renowned for its delectable chicken tenders and Southern-inspired comfort food, has garnered a loyal customer base since its inception. To continuously improve their offerings and enhance the dining experience, Slim Chickens conducts a customer satisfaction survey at Tellslimchickens.smg.com. This survey is a pivotal tool for the company to gather valuable customer feedback. In this article, we will delve into the details of Slim Chickens, the purpose behind their survey, a step-by-step guide to completing it, rules and rewards, contact information, and more.
About Slim Chickens
Greg Smart and Tom Gordon founded Slim Chickens in 2003 in Fayetteville, Arkansas. The brand quickly became famous for its hand-breaded chicken tenders, fresh salads, and various house-made dipping sauces. The fast-casual restaurant chain has expanded significantly, boasting numerous locations across the United States and internationally. Slim Chickens prides itself on using fresh, high-quality ingredients and providing exceptional customer service.
Why Slim Chickens Runs the Survey
Slim Chickens runs the Tellslimchickens.smg.com survey to collect honest feedback from its customers. The primary reasons for conducting this survey include:
- Enhancing Customer Satisfaction: Understanding what customers love and what areas need improvement helps Slim Chickens tailor their services to meet customer expectations.
- Quality Control: Ensuring that food quality and service standards remain high across all locations.
- Innovation: Gathering suggestions for new menu items or service enhancements.
- Customer Engagement means showing customers that their opinions are valued and that the company is committed to listening to their feedback.
Step-by-Step Guide to Completing the Tellslimchickens.smg.com Survey
Participating in the Tellslimchickens.smg.com survey is straightforward. Here’s a detailed guide to help you complete the survey:
Step 1: Visit the Survey Website
Open your web browser and go to Tellslimchickens.smg.com.
Step 2: Enter the Required Information
You will need your receipt from your recent Slim Chickens visit. Enter the following details from your receipt:
- Store number
- Date of visit
- Time of visit
- Order number
Step 3: Start the Survey
Click on the “Start” button to begin the survey.
Step 4: Answer the Survey Questions
Answer all the questions honestly based on your recent experience. The survey typically includes questions about:
- Food quality
- Cleanliness of the restaurant
- Speed of service
- Friendliness of staff
- Accuracy of your order
- Overall satisfaction
Step 5: Provide Additional Comments
If you have any specific comments or suggestions, there is usually a section where you can provide detailed feedback.
Step 6: Submit the Survey
After answering all the questions, submit the survey.
Step 7: Get Your Validation Code
Upon completion, you will receive a validation code. Please write this code on your receipt and bring it with you on your next visit to redeem your reward.
Rules for the Tellslimchickens.smg.com Survey
To ensure the integrity and fairness of the survey, Slim Chickens has established specific rules:
- Eligibility: Only legal residents of the United States who are 18 years or older are eligible to participate.
- Purchase Requirement: A purchase is required to obtain the receipt needed for the survey.
- Receipt Validity: The receipt must be used within a specified period (typically within seven days) to take the survey.
- Survey Limit: Each receipt is valid for one survey entry.
- Redemption: The validation code must be used within 30 days of taking the survey.
- Non-transferable: The reward cannot be transferred or exchanged for cash.
- Employees: Employees of Slim Chickens and their immediate family members are not eligible to participate.
Reward for Completing the Survey
As a token of appreciation, Slim Chickens offers a reward for completing the survey. The specific reward can vary, but it typically includes a discount on your next purchase or a free menu item, such as a free chicken sandwich or side dish. Your receipt and the survey confirmation page will mention the reward details.
Contact Details of Slim Chickens
For any queries or further assistance, you can contact Slim Chickens at:
- Phone Number: 1-877-799-FAST (3278)
- Email ID: [email protected]
Additionally, you can visit their official website for more contact options and information.
Questions Asked in the Survey
The survey includes a variety of questions to gather comprehensive feedback. Here are some examples of the types of questions you might encounter:
- Rate the quality of the food you received.
- How satisfied were you with the speed of service?
- Was your order accurate?
- How clean was the restaurant during your visit?
- Rate the friendliness of the staff.
- How likely will you recommend Slim Chickens to a friend or family member?
- Did you experience any issues during your visit? If yes, please explain.
- How often do you visit Slim Chickens?
- Please provide any additional comments or suggestions.
FAQs About the Tellslimchickens.smg.com Survey
- Is a purchase necessary to participate in the survey?
- Yes, you need a receipt from a recent Slim Chickens purchase to enter the required details.
- How long do I have to complete the survey after my purchase?
- You typically have seven days from the date of your receipt to complete the survey.
- Can I take the survey more than once?
- You can take the survey multiple times, but each receipt can only be used once.
- What kind of reward will I receive for completing the survey?
- The reward usually includes a discount or a free menu item specified on your receipt and the survey completion page.
- How was my survey successfully submitted?
- After completing the survey, you will receive a validation code to use on your next visit.
- Can I redeem my reward at any Slim Chickens location?
- The reward can typically be redeemed at any participating Slim Chickens location.
- What if I lose my receipt?
- Unfortunately, you need the receipt to enter the required information and take the survey.
- Are there any age restrictions for participating in the survey?
- Yes, participants must be at least 18 years old.
- Can I exchange my reward for cash?
- No, the reward is not transferable or exchangeable for cash.
Typical Working Hours of Slim Chickens
Slim Chickens restaurants generally operate seven days a week, providing breakfast, lunch, and dinner services. Here are the typical working hours for most Slim Chickens locations:
- Monday to Thursday: 10:30 AM – 10:00 PM
- Friday and Saturday: 10:30 AM – 11:00 PM
- Sunday: 10:30 AM – 10:00 PM
These hours ensure that customers can enjoy Slim Chickens’ offerings throughout the day, whether they are stopping by for a quick lunch or a late dinner.
Variations in Operating Hours
While the typical working hours apply to many Slim Chickens locations, there can be variations based on several factors:
Location-Specific Adjustments
- Urban vs. Rural Areas: Restaurants located in urban areas or near busy commercial centres may have extended hours to accommodate the higher foot traffic, especially during weekends and holidays. Conversely, locations in rural or less densely populated areas might close earlier.
- Mall and Food Court Locations: Slim Chickens restaurants situated in malls or food courts typically align their hours with the mall’s operating hours. This may result in earlier opening and closing times compared to standalone locations.
- Drive-Thru Services: Some Slim Chickens locations with drive-thru services may open earlier or later than the dining room, providing additional convenience for customers on the go.
Conclusion
The Tellslimchickens.smg.com survey is a valuable initiative by Slim Chickens to engage with their customers and continuously improve their services. By participating in the survey, customers provide essential feedback and receive a reward as a token of appreciation. This process underscores Slim Chickens’ commitment to delivering high-quality food and exceptional customer service. So, next time you visit Slim Chickens, save your receipt and take a few minutes to share your experience through their survey.
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Awesome service
Bets CKN ever