| How To Take The Survey – Get Rewards

In the dynamic landscape of the fast-food industry, customer satisfaction reigns supreme. Taco John’s, a renowned fast-food chain, has introduced the survey to stay ahead of the curve and continuously improve its services. This initiative serves as a crucial tool for the company to gauge customer feedback, preferences, and areas for improvement. In this comprehensive guide, we delve into the intricacies of the survey, from its purpose and rules to a step-by-step walkthrough, highlighting the rewards and avenues for contacting the company.

Why Survey?

At the heart of Taco John’s commitment lies a deep-seated desire to elevate the customer experience. The survey is not merely a routine exercise but a strategic endeavour to foster a culture of continuous improvement; by soliciting honest feedback directly from customers, Taco John’s gains valuable insights into various aspects of its operations, including food quality, service efficiency, cleanliness, and overall customer satisfaction. This data serves as a compass, guiding the company in refining its offerings and addressing any customer pain points.

Rules for Taking the Survey

Before embarking on the survey journey, it’s essential to acquaint oneself with the rules and eligibility criteria:

  • Survey Eligibility: Participants must be legal United States or Canada residents aged 18 years or older.
  • Purchase Requirement: To access the survey, you must have a valid purchase receipt from Taco John’s. The receipt contains vital information, such as the store number and date of visit, required to initiate the survey.
  • Survey Limit: Each purchase receipt is valid for one survey entry, ensuring fairness and accuracy in feedback collection.

Step-by-Step Guide to Completing the

Navigating the survey is a straightforward process comprising the following steps:

Step 1: Visit the Official Survey Website – Access the survey portal using a web browser on your device.

Step 2: Choose Language – Select your preferred language (English or Spanish) for the survey.

Step 3: Enter Survey Code – Locate the survey code printed on your Taco John’s purchase receipt and enter it into the designated field.

Step 4: Provide Feedback – Answer questions based on your recent dining experience at Taco John’s. Be candid and detailed in your responses, as your feedback drives meaningful improvements.

Step 5: Submit Contact Information—You can Optionally provide your contact details to receive notifications regarding special offers, promotions, or updates from Taco John’s.

Step 6: Receive Validation Code – Upon completing the survey, you will receive a validation code as a token of appreciation for your participation.

About Taco John’s

Established in 1969, Taco John’s has carved a niche in the competitive fast-food landscape with its distinctive flavours and innovative menu offerings. From its humble beginnings in Cheyenne, Wyoming, Taco John’s has expanded its footprint across the United States and Canada, delighting customers with its signature items like Potato Olés®, Meat & Potato Burritos, and TJ® Baja Boneless Wings.

Rewards for Survey Participants

As a gesture of gratitude for completing the survey, participants receive a validation code upon submission. This code serves as a token of appreciation and can be redeemed for a special offer during their next visit to Taco John’s. Whether it’s a complimentary menu item, a discount on a combo meal, or an exclusive promotion, the reward adds value to the customer experience. It reinforces Taco John’s commitment to customer satisfaction.

How to Contact Taco John’s


Taco John’s values open communication with its customers and provides various channels for reaching out:

1. Dial the toll-free number on Taco John’s website to speak with a customer service representative regarding inquiries, feedback, or assistance.

2. Submit queries or feedback through the online contact form available on the Taco John’s website. A customer service representative will promptly address your concerns.

3. Engage with Taco John’s on social media platforms like Facebook, Twitter, and Instagram to stay updated on the latest news, promotions, and events. Direct messaging options are also available for private communication.

Taco John’s Working Hours

Taco John’s typically operates during the following general hours:

Monday to Thursday: 7:00 AM to 10:00 PM 

Friday and Saturday: 7:00 AM to 11:00 PM 

Sunday: 8:00 AM to 10:00 PM

However, it’s important to note that these hours can vary depending on the specific location and local regulations. To ensure accuracy, it’s advisable to check with your local Taco John’s store for their exact operating hours, as they may differ based on location, season, and special events. You can plan your visit accordingly and enjoy Taco John’s flavorful offerings during their designated working hours.

In the survey, participants encounter questions designed to gather valuable feedback about their dining experience. These questions cover various aspects of the visit, allowing Taco John’s to understand customer preferences and areas for improvement better. Here’s a breakdown of the types of questions typically asked in the survey:

  1. Overall Satisfaction: Participants are often asked to rate their overall satisfaction with their dining experience at Taco John’s. This question serves as a general indicator of customer satisfaction levels.
  2. Food Quality: Participants may be asked to provide feedback on the quality of the food they ordered, including factors such as taste, freshness, and presentation.
  3. Menu Selection: Questions about menu selection gauge customers’ preferences for the variety and diversity of options available at Taco John’s.
  4. Service Experience: Participants are asked to assess the level of service they received during their visit, including interactions with staff, speed of service, and overall friendliness.
  5. Cleanliness and Atmosphere: Feedback on the cleanliness of the restaurant and the overall atmosphere is often sought to ensure a pleasant dining environment for customers.
  6. Value for Money: Participants may be asked to rate the value they received for the price paid, helping Taco John’s understand perceptions of pricing and affordability.
  7. Likelihood to Recommend: Questions about recommending Taco John’s to others provide insights into customer loyalty and advocacy.
  8. Suggestions for Improvement: Participants can often provide additional comments or suggestions for how Taco John’s can enhance the dining experience.

By asking these types of questions, Taco John’s can gain valuable insights into customer preferences, satisfaction levels, and areas for improvement. This feedback is instrumental in shaping future initiatives and ensuring that Taco John’s continues to deliver exceptional dining experiences to its customers.


The survey is a powerful conduit for fostering meaningful dialogue between Taco John’s and its valued customers. By actively participating in the survey, customers contribute to shaping the future of Taco John’s and stand to benefit from exclusive rewards and offers. Through transparency, responsiveness, and a steadfast commitment to excellence, Taco John’s continues to elevate the fast-food experience for discerning customers nationwide. So, the next time you visit Taco John’s, remember to seize the opportunity to share your feedback and make your voice heard through the survey. Your opinions matter; together, we can shape a brighter future for Taco John’s and its loyal patrons.

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